PetifyNow Logo

Contact Us

We're here to help! Whether you have questions, need support, or want to share feedback, our team is ready to assist you and your furry friends.

Get in Touch

Choose the contact method that works best for you

Email Support

Get detailed help via email

support@petifynow.com

Within 2 hours

Phone Support

Speak with our team directly

+8801521395674

Available 24/7

Live Chat

Chat with us in real-time

Available in app

Instant response

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

Office Information

Visit us or schedule a meeting

Head Office

  • Dhaka, Bangladesh
  • Available for meetings by appointment

Business Hours

  • Monday - Friday: 9:00 AM - 6:00 PM (BST)
  • Saturday: 10:00 AM - 4:00 PM (BST)
  • Sunday: Emergency support only

Department Contacts

Contact the right department for faster assistance

General Support

support@petifynow.com

Account help, technical issues, general questions

Safety & Security

safety@petifynow.com

Report safety concerns, security issues

Business Partnerships

partnerships@petifynow.com

Service provider applications, business inquiries

Media & Press

press@petifynow.com

Media inquiries, press releases, interviews

Emergency Support

For urgent safety concerns or emergencies involving pets

+8801521395674

Available 24/7 for emergency support